Privacy Policy

Effective Date: 26 may 2025

This Privacy Policy describes how LADYINROSE ("we", "our", or "us") collects, uses, and discloses your personal information when you visit or make a purchase from [ladyinrose.com] (the “Site”).

1. Information We Collect

a. Personal Information

When you place an order, contact us, or subscribe to our newsletter, we may collect:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (via third-party processors like Shopify Payments, PayPal, Apple Pay, Google Pay)

b. Device Information

When you visit our Site, we automatically collect certain data about your device, including:

  • Browser type and version
  • IP address
  • Time zone
  • Cookies and browsing activity
  • Pages viewed and referring websites

This is collected using tools such as:

  • Shopify analytics
  • Google Analytics
  • Meta Pixel / Facebook Pixel

2. How We Use Your Information

We use the information we collect to:

  • Fulfill your orders and process payments
  • Provide customer support
  • Send order confirmations and tracking updates
  • Improve and personalize your shopping experience
  • Communicate promotional offers (if you opt in)
  • Prevent fraud and monitor suspicious activity
  • Analyze traffic and website performance

3. Sharing Your Information

We share your personal information with third parties to help us provide our services:

  • Shopify – our e-commerce platform
  • Payment providers – e.g., Shopify Payments, PayPal, Apple Pay, Google Pay
  • Shipping carriers – for delivery and tracking
  • Marketing platforms – such as Klaviyo or Meta (if we run ad campaigns)
  • Analytics tools – e.g., Google Analytics, Facebook Pixel

We do not sell your personal data.

4. Cookies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Enable shopping cart functionality
  • Analyze website traffic
  • Deliver targeted ads

You can manage or disable cookies through your browser settings. By using our Site, you agree to our use of cookies.

5. Email Marketing and Communications

If you subscribe to our mailing list, we may send you occasional emails about new products, promotions, or company updates. You can unsubscribe at any time using the link in the email footer.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., tax or accounting requirements).

7. Your Rights

Depending on your jurisdiction (e.g., California, EU/EEA), you may have rights to:

  • Access, correct, or delete your personal data
  • Withdraw consent
  • Object to data processing
  • Request data portability

To exercise these rights, contact us at ladyinrose.com@gmail.com.

8. Third-Party Services

Our website may contain links to external services (e.g., Instagram, payment providers). We are not responsible for the privacy practices of these third parties. Please review their policies before using their services.

9. Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Effective Date.”

Contact Us

If you have questions, concerns, or requests regarding your personal data or this policy, please contact:

LADYINROSE Customer Support

Email: ladyinrose.com@gmail.com.